Privacy Policy

Last updated: January 2026

This Privacy Policy explains how Ignite Service Ltd (“we”, “us”, or “our”) collects, uses, and protects personal data when you visit or interact with igniteservice.co.uk (the “Website”).

We are committed to protecting your privacy and handling personal data responsibly, in accordance with UK data protection law, including the UK GDPR.

Who we are

Ignite Service Ltd
Registered address: Cambridge House, 32 Padwell Rd, Southampton SO14 6QZ
Website: igniteservice.co.uk
Email: info@igniteservice.co.uk

For the purposes of data protection law, we are the data controller of personal data collected through this Website.

The personal data we collect

We may collect personal data that you choose to provide to us, including:

Name, email address, telephone number, and other contact details
Information submitted through enquiry or contact forms
Business or service related information you choose to share with us
Any other information you provide when communicating with us

We may also collect certain technical information automatically when you use the Website, such as IP address, browser type, device information, pages visited, and general usage data.

In the future, we may also collect personal data as part of recruitment or job application processes if these are introduced on the Website.

How we use your personal data

We use personal data for purposes including:

Responding to enquiries and service requests
Communicating with you about our services
Managing customer, supplier, and prospect relationships
Improving our Website, services, and user experience
Monitoring and analysing Website usage
Sending marketing communications where permitted by law
Complying with legal and regulatory obligations

We only process personal data where we have a lawful basis to do so, such as consent, legitimate interests, or the performance of a contract.

Marketing communications

If you contact us through the Website, we may respond to your enquiry using the details you provide.

We may also send marketing communications about our services, updates, or insights where permitted by law. You can opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

Cookies, analytics, and advertising

Our Website uses cookies and similar technologies to help it function correctly, analyse usage, and support marketing activities.

We use analytic tools and may use other tracking or advertising tools now or in the future. These tools help us understand how visitors use the Website and support our marketing efforts.

You can manage or disable cookies through your browser settings or through any cookie management tools provided on the Website. Please note that disabling cookies may affect Website functionality.

Sharing your data

We do not sell personal data.

We may share personal data with trusted third parties who support our business operations, such as website hosting providers, analytics services, marketing platforms, or IT support providers. These third parties only process personal data on our behalf and in line with our instructions.

We may also disclose personal data where required by law or where necessary to protect our legal rights.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

When personal data is no longer required, it will be securely deleted or anonymised.

Your data protection rights

Under UK data protection law, you have rights in relation to your personal data, including the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict how we process your personal data
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details above.

Data security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. However, no internet based system can be completely secure.

External links

Our Website may include links to third party websites. We are not responsible for the privacy practices or content of those websites.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and will apply from the date shown above.

Contact us

If you have any questions about this Privacy Policy or how we handle personal data, please contact:

info@igniteservice.co.uk